1. Can I pay after the service instead of leaving a deposit?
Yes, you can pay directly to the team after the service is completed.
2. How can I book without a deposit?
To book without a deposit, simply contact us via WhatsApp or email.
3. Can I reschedule or cancel my booking?
Yes, you can reschedule or cancel your booking up to 48 hours before the scheduled time.
4. What payment methods do you accept?
We accept both cash and card payments through a card reader.
5. Can I request urgent services?
Yes, we accept urgent orders if our specialists are available. Please contact us via WhatsApp or phone to confirm.
6. Are all your cleaners professionals?
Yes, all our cleaners are highly skilled professionals. We thoroughly train and evaluate our team to ensure top-quality service.
7. What should I do if I am not satisfied with the cleaning?
If you’re not satisfied, let us know within 24 hours, and we will promptly address the issue and make it right.
8. Do you offer discounts?
Yes, we regularly run promotions. Keep an eye on our website and social media for special offers.
9. Can I book multiple services at once?
Absolutely! You can combine any of our services, and we’ll provide a convenient package deal for your order.
10. Do I need to be present during the cleaning?
No, your presence is not required. Just ensure our team has access to the property.
11. What cleaning products do you use?
We use modern and safe cleaning products suitable for all types of surfaces.
12. How long does the cleaning take?
The duration depends on the service and the size of the property. We’ll provide an estimate when you book.
13. Do you work on weekends and holidays?
Yes, we operate on weekends and public holidays. You can select a convenient time during booking.
14. Can I schedule regular cleaning services?
Yes, we offer subscriptions for regular cleaning. It’s convenient and helps you save on services.
15. Do you clean commercial properties?
Yes, we provide cleaning services for offices, retail spaces, warehouses, and other commercial premises.
16. Can I adjust the list of tasks in a selected service?
Yes, we can customize the service to fit your needs. Just let us know during the booking process.
17. What if my plans change and I need to reschedule?
If your plans change, you can reschedule or cancel your booking up to 48 hours in advance. Just contact us, and we’ll arrange it.